Shipping policy

All of products are inclusive of taxes and our domestic shipping charges are flat ₹199 (0.5kg–2kg) and flat ₹499 (5kg–10kg). Free Shipping may be available for local area deliveries, depending on the weight of the courier and during offers/coupons running at any given time.

It takes us 2 to 3 working days to process your order and 5 to 7 working days for it to reach you. However, weather conditions may affect the delivery time.

Our made to order pieces take about 18-20 days to reach you since they are customised to you.

It is the customer’s responsibility to be available at the given address to receive the product. We take no responsibility for goods signed by an alternate person. 

BACK ORDER

For any product ordered on a back order, also known as pre-order, we will take at least 5-7 working days to make the final piece before we ship it. However, it will reach you within 12-15 days.

In case you need the piece earlier you can drop us an email with the subject BACK ORDER and we will get back to you.

INTERNATIONAL

Currently we only ship our goods within India. For international orders, you can request us the cost of shipping, mentioning the product you wish to purchase and your delivery address. Please write to us at info.airho17@gmail.com with the SUBJECT as INTERNATIONAL SHIPPING and we will get back to you soon!